Construction Complaints Referral Service

Victorian Infrastructure Delivery Authority (VIDA) requires these posters to be displayed prominently on each VIDA worksite.

VIDA expects that:

• the posters are rotated within each project site to ensure that each poster is seen by as many people as possible
• the content of the posters is publicised as part of site inductions, pre-start meetings and toolbox talks.

The posters and digital assets can be downloaded below. Physical copies of the posters will be delivered to each worksite.

Download A3 posters  (ZIP, 2.5 MB)

Workforce Inspectorate Victoria receives and refers complaints related to Victorian Government construction projects under the Workforce Inspectorate Act 2020.

The Construction Complaints Referral Service (CCRS) provides a secure way to report unacceptable behaviour on any Victorian government construction project.

All reports are assessed based on the information provided to ensure they are referred to the correct agency or body.