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Social media policy

We're proud to be part of a community that’s passionate about transport. We welcome all questions, commentary and constructive feedback on our social media channels.

To ensure we provide our users with a safe and positive online environment, we do not tolerate:

  • personal attacks or defamatory comments
  • fraudulent, deceptive or misleading content
  • aggressive, threatening or offensive content
  • indecent language
  • spam or advertising.

Any post or comment that doesn’t follow these guidelines will be removed. Repeated violations may result in an individual being permanently banned from our channels.

Management of our social media channels is entirely at our discretion.

For any urgent enquiries please contact our 24-hour support team on 1800 105 105.

Thank you for committing to respectful behaviour and conversations. We look forward to seeing you online.