For local traders

Do you own or run a business near a Victoria’s Big Build project?

We do our best to minimise and manage the impacts of construction and change on the local community. We’re committed to working with you throughout the project life-cycle, so you can take advantage of the long-term benefits that new transport infrastructure will bring to your business.

Find here information on how we work with local traders.

How we support local businesses

We know you need to plan in advance for any disruption caused by construction activities. If your business will be affected, we will let you know well beforehand, work with you to manage the impacts, and keep you up to date via regular communications.

Additionally, depending on the project, we may:

run face-to-face forums and briefings
set up a trader reference group or business liaison group
offer mentoring and training
create additional signage and wayfinding, to help customers find your business
develop and fund advertising and marketing campaigns on behalf of your business and precinct
develop and fund activation programs and events to support local businesses and build resilience
set up a dedicated support team or information line for business
use local business to provide goods and services to the project’s workforce.

Chicken shop owner serving three construction workers

Boosting a local business

During level crossing removal works in Cheltenham, a local chicken shop became a hit sensation with workers.

The owner of 'The hot bird' took advantage of construction crews working around-the-clock outside his shop and extended his hours.

The shop stayed open until the early hours of the morning to satisfy his hungry customers.

Project information for traders

Supporting businesses during construction

Support for businesses, traders and workers (including business liaison groups)

Trader directory

Didn't find what you're looking for?

Get in touch with our 24-hour contact centre via phone or online form.