Freedom of Information requests

The Victorian Freedom of Information Act 1982 (FOI Act) gives you the right to apply for access to documents held by Victorian Government departments and agencies, including the Major Transport Infrastructure Authority (MTIA).

Under the FOI Act, you can also ask MTIA to correct or amend information it holds about you where it is inaccurate, incomplete, out of date or misleading.

When we refer to 'MTIA', we mean MTIA and each of its 5 Project Offices:

  • Level Crossing Removal Project
  • Major Road Projects Victoria
  • North East Link Project
  • Rail Projects Victoria
  • West Gate Tunnel Project

(together MTIA's Project Offices).

Before you make a request for access

We encourage you to check if the information or document you are seeking is already publicly available such as in the Department of Transport annual report, our FOI Information Statements or elsewhere on this website.

Where you cannot find the information or document you are seeking, we encourage you to call our Contact Centre on 1800 105 105 or email the relevant contact listed on this page and ask if the information or document you are seeking is available or can be provided to you.

In certain instances, we will be able to provide you with the information you are seeking without requiring you to make a formal request for access.

Making a Freedom of Information request

You can lodge an FOI request by email (preferred) or by post to the relevant MTIA Project Office:

Level Crossing Removal Project

Email
lxrp-foi@levelcrossings.vic.gov.au

Post
Freedom of Information Officer
Level Crossing Removal Project
Major Transport Infrastructure Authority
GPO Box 4509
Melbourne VIC 3001

Major Road Projects Victoria

Email
mrpv-foi@roadprojects.vic.gov.au

Post
Freedom of Information Officer
Major Road Projects Victoria
Major Transport Infrastructure Authority
GPO Box 4509
Melbourne VIC 3001

North East Link Project

Email
nelp-foi@northeastlink.vic.gov.au

Post
Freedom of Information Officer
North East Link Project
Major Transport Infrastructure Authority
GPO Box 4509
Melbourne VIC 3001

Rail Projects Victoria

Email
rpv-foi@railprojects.vic.gov.au

Post
Freedom of Information Officer
Rail Projects Victoria
Major Transport Infrastructure Authority
GPO Box 4509
Melbourne VIC 3001

West Gate Tunnel Project

Email
wgtp-foi@wgta.vic.gov.au

Post
Freedom of Information Officer
West Gate Tunnel Project
Major Transport Infrastructure Authority
GPO Box 4509
Melbourne VIC 3001

For general MTIA enquiries

Email
mtia-foi@mtia.vic.gov.au

Post
Freedom of Information Officer
Major Transport Infrastructure Authority
GPO Box 4509
Melbourne VIC 3001

What you need to provide to MTIA

To lodge a valid FOI request, you must provide MTIA with:

  • a written request specifying which documents you seek access to
  • an application fee of $29.60 (as of 1 July 2020) payable by cheque to the Department of Transport or request that the application fee be waived by providing evidence of financial hardship (such as a copy of your health care card).

If you are seeking access to documents containing personal affairs information (Document affecting personal privacy) held by MTIA about yourself or someone else, please also provide:

  • photo ID (if you are seeking access to documents containing information about you)
  • if you are seeking access to documents containing information about someone else, a signed authority from that person permitting you to receive documents containing their personal affairs information.

Online portal

You can also make an FOI request online using the Department of Justice and Community Safety Freedom of Information portal. You will need a credit card to complete this application online. Select the 'Department of Transport' as the agency or organisation you wish to seek documents from.

Please note that if you apply through the portal, your request will not be received by MTIA immediately as the Department of Justice and Community Safety will need to redirect it to MTIA.

Further information

If you have any general enquiries regarding MTIA’s FOI arrangements, please call us on 1800 105 105 or email MTIA‑FOI@mtia.vic.gov.au.

For more information about the FOI process in Victoria, you can visit the Office of the Victorian Information Commissioner FOI page.