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Summary of document

The Communications and Community Engagement Plan establishes the overarching principles, guidelines, objectives and approach to engaging with the community and stakeholders throughout North East Link’s 3 work phases – early works construction, main works construction and ongoing operation.

It informs and satisfies the specifications contained in the Project's Environmental Performance Requirements (EPRs) relating to Communications and Stakeholder Engagement. This Plan also informs the Communications and Community Engagement Plans to be developed by each primary contractor.

Findings and insights from qualitative and quantitative research, and lessons learned have informed development of this document. It also considers the Victorian Auditor General’s Office's (VAGO) Public Participation in Government Decision-making Guidelines and the International Association of Public Participation’s (IAP2) Public Participation Spectrum.

This document responds to the approval conditions which requires the preparation and maintenance of this plan for the life of the project.