The Metro Tunnel makes it easier for the thousands of Victorians living with a disability to access and get around on public transport.
The 5 new stations – Arden, Parkville, State Library, Town Hall and Anzac – will be among the most accessible on the network and have been designed to cater for people with mobility, physical, sensory and cognitive impairments.
The stations include: escalators and lifts at every entrance, customer service counters and Help Points, generous platform widths, braille signage and tactile ground surface indicators, hearing loops, accessible toilets and Changing Places toilets for people with higher support needs.
The stations will be step-free via escalators and lifts from street level to make it easy for passengers of all abilities and those with mobility aids or prams.
The platforms have been designed to allow the vast majority of passengers to board trains independently, including those in wheelchairs. Metro Trains station staff will be available to assist with boarding at Metro Tunnel stations if required.
Accessible transport options to Victoria’s world-renowned medical precinct
Parkville Station is centred in Victoria’s world-renowned education, health and research precinct, with the area visited by hundreds of thousands of patients each year.
Patients will soon have the option of travelling to their appointments by train for the first time with the opening of Parkville Station.
Parkville Station also has Travellers Aid options available on site, assisting passengers getting from the station to the hospitals safely through their free booking service.
A new tram super stop on Royal Parade also makes it simple for those with a disability to transfer from train to tram.
The Metro Tunnel opens this Sunday 30 November.
Head to the Transport Victoria website to plan your journey.
