The SRL East Communications and Stakeholder Engagement Management Framework establishes the overarching approach for engaging with stakeholders and communities throughout the project and outlines SRLA’s processes for handling enquiries and complaints.

SRLA is proactively working to reduce and manage construction impacts on business and residents and will assist businesses to continue to operate. These measures are set out in the:

• Residential Support Guidelines outline proactive measures and support services that SRLA and its appointed contractors may deliver during the construction of SRL East.
• Business Disruption Mitigation Framework alongside the Business Support Guidelines outline the types of support available to eligible businesses.