Metro Tunnel HQ

Metro Tunnel HQ logo

Pop into our award-winning and interactive information centre to find out about some of Victoria’s public transport projects – with free entry all year round.

Experiences

Inside Metro Tunnel HQ, with VR, wall posters and digital displays. — COMMUNITY VISITOR CENTRE

Two people where VR headsets looking around. — VR EXPERIENCES

Children playing with ipads around a table inside Metro Tunnel HQ — KIDS ACTIVITIES

Screenshot of Minecraft 2.0 showing the new Town Hall Station's platform facing escalators — MINI MELBOURNE IN MINECRAFT

Group of people sitting in the foreground watching a panel of digital screens of construction in the background. — PANORAMIC THEATRETTE

Platic model of Melbourne in the foreground with people walking past displays in the background inside the Metro Tunnel HQ. — 3D CITY MODEL

Person touching a screen inside Metro Tunnel HQ — INTERACTIVE DISPLAYS

Six people standing in a row inside Metro Tunnel HQ with displays in the background. — FRIENDLY STAFF

Opening hours

Regular hours

Monday to Friday: 9am to 5pm
Saturday to Sunday: 10am to 4pm

Holiday hours

Wednesday 24 December 2025: 9am to 3pm
Thursday 25 December 2025 to Thursday 1 January 2026: closed
Friday 2 January 2026: 9am to 5pm

Location

Metro Tunnel HQ is located at 125-133 Swanston Street, across the road from the Melbourne Town Hall.

Book a presentation

Visit Metro Tunnel HQ with your group for a free Metro Tunnel Project presentation. You will learn how the Metro Tunnel will transform the way we travel around Melbourne and its benefits and features. Everyone is welcome. Our presentations cater to a variety of people and groups.

Note: Presentations do not operate during public holidays, school holidays and weekends.

Testimonials

'This is a hidden gem for people with young children. They have a whole station with markers, colouring sheets, interactive tablets and crosswords. And it's air conditioned! It was a great way for our toddler to unwind and have a breather during a busy day out.'

Madeleine - Metro Tunnel HQ visitor

'I recently visited the Melbourne Metro Tunnel HQ and I must say it was a great experience. The staff there were knowledgeable and informative, and the displays were interesting and engaging. The tunnel project itself is impressive and the HQ did a great job of explaining everything in detail.'

Abdullah - Metro Tunnel HQ visitor

'Metro [Tunnel] HQ has VR headsets, models, info, really worth a visit. I’ll even go back there next time I’m in the city. Staff are well informed and outgoing, friendly.'

Innes - Metro Tunnel HQ visitor

Gov Design Awards 2021 Gold winner Finalist badge for Australaisian Rail Industry Awards 2024

Train Master Challenge

Play Train Master Challenge and see how many passengers you can get to their destination on time. What’s your highest score? Can you top the leader board?!

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